RETURNS & EXCHANGES

IT'S IMPORTANT TO US THAT YOU'RE COMPLETELY SATISFIED WITH YOUR PRODUCTS!

We accept returns for up to 30 days after receipt of your purchase. Return items must be sent back in their original packaging, with original parts and accessories included. Contact customer support and ask for a Return Merchandise Authorization (RMA) Number before returning the item(s). When returning items, they must be placed inside of the product's original box, then inside a separate shipping box. Do not write on the product box, tape it closed, or use the original packaging as a shipping box. Returns will not be accepted unless the product, its accessories, and its box are undamaged.

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Orders that contain incorrect or undeliverable shipping information, as entered by the customer, which cannot be delivered by the carrier, will have the customer be responsible for additional shipping charges to complete the delivery. If there are charges for sending the item back to Turbo Power, the additional shipping charges are the responsibility of the customer.

We recommend shipping your package through a traceable shipping method like U.S. Postal Service, Federal Express (FedEx), or UPS, all of whom offer delivery confirmation services.

Once we receive your return package, please allow 2-3 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping costs and fees are non-refundable. Items that qualified for Free Shipping will be charged $12.99 (per item) when returned and up to 20% restocking fee will be applied.






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Parlux Made in Italy

Made in Italy

Turbo Power hair dryers are made in Italy with an advanced manufacturing process and high-quality checks at every step of the way.